Regular IT performance reviews are a key strategy when it comes to proactively seeking ways to improve your operations, avoid potential issues early, and innovate within your industry.  By systematically evaluating your IT infrastructure, software, security measures, and support services, you can identify areas that are working and those needing enhancement.  The outcome? A dynamic environment that supports your business-IT alignment and drives long-term success. Preparing for an IT Infrastructure Review Effective preparation is key to making a productive performance review of your IT infrastructure. Here are steps to ensure you’re well-prepared: Data Collection: Gather data on system performance, user feedback, security incidents, and support ticket resolutions. This data will provide a factual basis for the review. Define Objectives: Clearly outline what you aim to achieve with the review. Objectives may include identifying cost-saving opportunities, improving system uptime, or enhancing data security. Engage Stakeholders: Involve key personnel from various departments, such as IT, finance, and operations. Their insights will contribute to a holistic view of IT’s impact on the entire business. Review Previous Assessments: Look at past reviews to track progress and recurring issues. Understanding past trends is crucial for setting realistic and impactful future goals. IT Infrastructure Performance Review […]

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