This goes out to all the business owners, managers, department heads, and other leaders in the workplace who have to field user complaints and issues.
Being in this position can be hard, because you often have to say no. No, we canât change the timeline or increase the budget for this project. No, we canât do XYZ that way because it would break compliance. No, we canât get new hardware/software in until we get it approved in the budget. Repeat ad nauseam.
