Many entrepreneurs, from the day they start their business, dream of one day being able to hire an in-house IT department. This vision often comes with the belief that having in-house IT services is the ideal way forward. After speaking with thousands of business owners and managers over the years, it’s clear that many believe in-house IT is the gold standard. But is it really?

The Appeal of In-House IT 

When evaluating IT services, businesses often consider two key factors: proximity of tech support and familiarity with their systems. In-house IT staff, being literally on-site, check the ultimate box for proximity. They are also likely the ones who selected and installed the business software, giving them first-hand knowledge of the mainline business applications.

The Reality...Read More