We are moving into an age where IT seems to advance at the speed of light.

You wake up one day and install the latest state-of-the art-updates and upgrades, and seemingly have an out-of-date system the next day.

Yes, we know that is a bit of an exaggeration, but who hasn’t purchased a phone upgrade only to see a commercial three days later for something better?

It’s one thing to be personally inconvenienced or disappointed when we miss the boat on the latest tech and gadgetry in our personal lives but imagine the legitimate impact that something like that has on a business.

Failure to use the current software versions, hardware, security patches, communication tech, data storage, and backup, or any of the dozens of other business-critical solutions can have a profound and lasting impact on any sized company from mega-corporation to a small business.

This is where Managed Service Providers (MSP) comes in.

This term can sometimes be a little open to interpretation, as there are several business services that can be organized and run from an outside, third-party provider. These services might include transportation, marketing, supply chain, media, and many others. But for this post, we are referring strictly to IT for businesses.

Navakai, located in Colorado Springs, is not only changing how full-on tech support is done between companies, but it is also changing the way it’s done across the industry. At Navakai, we are focused more on the client/provider relationship and creating a long-term partnership.

With that in mind, let’s look at 10 things that […]